How to solve the DevOps vs. ITSM culture clash | Opensource.com

Since its advent, DevOps has been pitted against IT service management (ITSM) and its ITIL framework. Some say “ITIL is under siege,” some ask you to choose sides, while others frame them as complementary. What is true is that both DevOps and ITSM have fans and detractors, and each method can influence software delivery and… Continue reading How to solve the DevOps vs. ITSM culture clash | Opensource.com

The law of diminishing returns and content development

There’s a law of diminishing returns you have to watch out for when you’re developing thought leadership and other content. “Perfect is the enemy of good,” according to Voltaire. It’s possible to work on content for too long. For example, creating a PowerPoint deck that takes for months. Or, the fact sheets and white papers… Continue reading The law of diminishing returns and content development