How cloud issues can trickle down to content development

Photo by Sebastian Herrmann on Unsplash I regularly discuss with a colleague the state of the cloud and how to make cloud messages resonate with readers He’s a solutions architect. I’m a technical writer. We work in allied professions, but he sees things I don’t see. What I came to see after a few discussions with… Continue reading How cloud issues can trickle down to content development

5 things I believe about enterprise collaboration

Photo by Kaleidico on Unsplash I follow enterprise collaboration both as a long time technical writer in the IT industry and as somebody who has written about collaboration platforms over the years for online publications. It can be too easy to wreck collaboration in my mind. I’ve seen it many times happen during my career, giving… Continue reading 5 things I believe about enterprise collaboration

My SharePoint site pet peeves

Through some previous contracts, I’ve gained experience interacting with administering SharePoint sites including managing document libraries, user access, creating lists and other site elements. In fact, I believe that today’s technical writer needs to be fluent in SharePoint site administration. During this time, I’ve inherited some SharePoint sites that made my job harder versus making… Continue reading My SharePoint site pet peeves

The technical writer’s 5 best friends

Technical writers need to expand their personal and professional friends because they need to. Building a strong personal and professional network 1. The product manager The product manager can be the technical writer’s best friend or worst enemy. Knowing a competent product manager can aid technical writers to better understand the product they are documenting. On the dark side,… Continue reading The technical writer’s 5 best friends

Building the better G Suite administrator

I’ve written about G Suite and other cloud productivity tools or a while now. Furthermore, I’ve had the chance to explore the intersection of Microsoft Office and G Suite for technical writing and user productivity. G Suite can represent some significant cost savings for *some* organizations. It’s not going to happen by taking G Suite… Continue reading Building the better G Suite administrator