Reflections on my technical writing career

I was once asked in a job interview: “Why do I stay a technical writer when it must be such a dull and boring profession?”  After the meeting when I was peeling rubber out of the parking lot, I took a few moments when I was decelerating to think about some of the more interesting… Continue reading Reflections on my technical writing career

Learning new software: A personal retrospective

When I was in college, I took an on-campus job in my college’s computer lab that I still consider to this day to be a very formative experience. The director of the computer lab helped me discover the technology chops that I still carry me to this day. He had a penchant for scouting student… Continue reading Learning new software: A personal retrospective

Does it take a community to document a technical issue?

The technical writer profession takes it on the chin sometimes. So much so, community-based technical documentation – user forums, wikis, blogs, and other social media – is becoming a go-to source for technical documentation and training. On how to perform technical tasks and thus to open another front for criticism on the traditional role of… Continue reading Does it take a community to document a technical issue?

Simple guidelines for running technical document reviews remotely

With some clear expectations and a little planning upfront, running remote writing and document review projects can go smoothly.  Here are some lessons I learned when I was a freelancer about running remote writing and editing projects: