I was once asked in a job interview: “Why do I stay a technical writer when it must be such a dull and boring profession?” After the meeting when I was peeling rubber out of the parking lot, I took a few moments when I was decelerating to think about some of the more interesting… Continue reading Reflections on my technical writing career
Much of my technical writing career has been spent working in the trenches directly with technical teams. Unfortunately, this means I don’t know any junior technical writers anymore. I’ve seen a lot in my time as a technical writer, and if I did advise new or junior technical writers, it would be the following:
When I was in college, I took an on-campus job in my college’s computer lab that I still consider to this day to be a very formative experience. The director of the computer lab helped me discover the technology chops that I still carry me to this day. He had a penchant for scouting student… Continue reading Learning new software: A personal retrospective
The technical writer profession takes it on the chin sometimes. So much so, community-based technical documentation – user forums, wikis, blogs, and other social media – is becoming a go-to source for technical documentation and training. On how to perform technical tasks and thus to open another front for criticism on the traditional role of… Continue reading Does it take a community to document a technical issue?
I’ve had some cause to think about the importance of knowing one’s audience as of late due to a sequence of unrelated but very telling events.
With some clear expectations and a little planning upfront, running remote writing and document review projects can go smoothly. Here are some lessons I learned when I was a freelancer about running remote writing and editing projects:
Working as a contract technical writer like I did earlier in my career can teach a lot of life lessons and illuminate a lot of truths into human nature. I’ve seen a lot working with commercial, Federal, non-profit, and non-governmental organizations.