The law of diminishing returns and content development

There’s a law of diminishing returns you have to watch out for when you’re developing thought leadership and other content. “Perfect is the enemy of good,” according to Voltaire. It’s possible to work on content for too long. For example, creating a PowerPoint deck that takes for months. Or, the fact sheets and white papers… Continue reading The law of diminishing returns and content development

Is there a thought leadership double standard for writers?

I work in an industry that’s hungry to have their VPs, directors, and senior technical staff to become thought leaders. Informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas; turn ideas into reality and know and show how to replicate… Continue reading Is there a thought leadership double standard for writers?

How continuous deployment impacts the entire organization | Opensource.com

In a continuous deployment (CD) software release strategy, any code commit that passes the automated testing phase is released automatically into the production environment. Automation replaces many manual steps and prompts dramatic changes in software delivery and operations. While dev and ops get the most attention when talking about the impact of CD, its effects… Continue reading How continuous deployment impacts the entire organization | Opensource.com

Intuitive, Cognitive Technologies Are Changing the Business and Its Workforce – Cognitive Service Management

Employers will look for candidates who are creative and emotionally intelligent, but who also have the ability to understand the context of applying technology to business problems, said technical writer and content strategist Will Kelly (@willkelly). However, Kelly goes on to say, technical skills will remain critical. “Cloud and enterprise mobility skills will equip them… Continue reading Intuitive, Cognitive Technologies Are Changing the Business and Its Workforce – Cognitive Service Management

How Can IT Leaders Improve Processes in Areas Like Document Management to Boost Productivity?

Behind the tools, however, are the people using and deploying them—IT leaders and workers—observes Will Kelly, senior technical writer and content strategist. “Improving processes in areas like document management means getting direct input and feedback from the people doing the actual work,” he says. “It can be too easy for some IT leaders to sit… Continue reading How Can IT Leaders Improve Processes in Areas Like Document Management to Boost Productivity?

Digital technology drives customer insights for brick-and-mortar retailers

Embracing the digital consumer through technology is a must for retailers in today’s economy. A savvy retailer with a mobile app and voice technology can leverage customer insights to drive new sales and improve loyalty programs to enhance customer engagement. Shoppers often reach for their mobile phone first, whether it’s to research a product or… Continue reading Digital technology drives customer insights for brick-and-mortar retailers

How Container and Cognitive Technologies Drive Digital Transformations – Cognitive Service Management

Technical writer and content development manager Will Kelly (@willkelly) says, “In my mind, container and cognitive technologies are keys to successful digital transformation. Containers can free legacy applications from infrastructure lock-in, helping set the stage for cloud migration. Containers are also foundational for agile development and DevSecOps helping organizations accelerate their time to market without sacrificing security and compliance. Cognitive technology is part of a successful digital transformation because it enables organizations to gain actionable business intelligence from the data their DevSecOps pipeline tools and cloud applications churn out, and turn that information into competitive business advantages.”

Source: How Container and Cognitive Technologies Drive Digital Transformations – Cognitive Service Management