Is “3” the answer to many of your document problems?

Photo by Tobias van Schneider on Unsplash I’ve spent the better part of my professional career as a contract technical writer. During that time I got the chance to examine why some organizations struggle with their technical documentation. With limited resources and budget, it is sometimes too easy to shortchange technical documentation and other written communications.… Continue reading Is “3” the answer to many of your document problems?

My Microsoft Word template manifesto

For reasons that continue to elude me, I’ve come across a lot of Microsoft Word template issues in my time. Some templates were so bad that what should be a simple productivity tool ends up hobbling documentation efforts. Finding template issues is a never-ending source of disappointment for me. Perhaps it’s because I usually create… Continue reading My Microsoft Word template manifesto

My Word template manifesto

For reasons that continue to elude me, I’ve come across a lot of Microsoft Word template issues in my time. Some templates were so bad that what should be a simple productivity tool ends up hobbling documentation efforts. Finding template issues is a never-ending source of disappointment for me. Perhaps it’s because I usually create… Continue reading My Word template manifesto

Lessons learned from working as a computer book industry technical reviewer

I was a computer book technical reviewer earlier in my career. It was a freelance gig, but I still consider the work one of the more formative chapters in my professional writing career even though it wasn’t writing work. Computer book technical reviewers sometimes called technical editors are responsible for ensuring the technical accuracy of… Continue reading Lessons learned from working as a computer book industry technical reviewer

Moving your team from email inboxes to online collaboration

There is a dizzying array of online collaboration applications available today. Even in 2017, you still have to write your own migration plan to move your team from email inboxes to an online collaboration platform. A proper collaboration platform migration is agnostic — these tips can apply to most any cloud or on-premise collaboration