Learning new software: A personal retrospective

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When I was in college, I took an on-campus job in my college’s computer lab that I still consider to this day to be a very formative experience. The director of the computer lab helped me discover the technology chops that I still carry me to this day. He had a penchant for scouting student employees from non-technical and liberal arts areas of study like English, Education, and Psychology. He is one of the only people in my academic and professional past I call a mentor. When I found a home working with technology, I gave up my goal of becoming a journalist for becoming a technical writer. College was tough because of my dyslexia, but my job in the computer lab charted a new course for me that I am still following today.

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The 7 deadly sins of project leadership

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Project team leadership is an even more important skill in today’s tight economic times making it even more of a shame when new, and even some experienced project leads fumble the ball in the name of their muddled agendas.

While doing more with less is quite a mantra these days, there are seven deadly sins of project leadership holding back once successful project teams from continuing to thrive.

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6 ways to sabotage your technical documentation

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Every job hunt and even unsolicited discussions with recruiters during the past few years brought me more tales of organizations continuing to have issues producing and maintaining technical documentation. It is not isolated in one sector, and I keep hearing the same problems repeatedly. This has been a real disappointment for me over the years I was a contract technical writer and now that I have a staff technical writer job.
 
Developing technical documentation isn’t fun. Otherwise, it wouldn’t be such an afterthought. Things aren’t made any easier with a technical writing profession that is fragmented on the actual role of the technical writer.
 
Here are some ways organizations sabotage their technical documentation:
 

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Random and recent thoughts about revisions

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Unlike some writers, I’m OK with being asked for revisions whether it be an article, blog post, or technical documentation I’m writing. Writing and publishing is a team effort.
I’ve had the blessing of working with some amazing editors in the course of my writing career. Unfortunately, I’ve also worked with some organizations that could never factor in the importance of reviews into their document cycle.

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