The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much I’ve heard “Well they’re not technical” whispered more than once… Continue reading The curse some non-technical people place on themselves unnecessarily

Dropbox Paper and the art of the project plan template

I’ve been a fan of Dropbox Paper and minimalist word processors for a while now. In fact, I use Dropbox Paper for many of my personal writing projects. Recently, the Paper team added a Project Plan as a document option. Dropbox Paper excels at taking a minimalist word processor that’s ideal for non-writers. For example,… Continue reading Dropbox Paper and the art of the project plan template

Avoiding Mission Impossible technical writing projects

Photo by Aaron Mello on Unsplash I’ve had the great fortune in my career to work on some very tough projects — in what I like to call documentation unfriendly environments — and won some and lost others but learned so much about technology and how to work independently as a technical writer. Before I accepted my current position, I… Continue reading Avoiding Mission Impossible technical writing projects

Microsoft Planner: A lightweight project management application for the Office 365 enterprise

Image from Microsoft Image Gallery I had to learn Microsoft Project years ago because I was the only one on the team who had the time and inclination to learn it. The software developers on the team would have nothing to do with the application. Good news is that the same thing can’t be said for… Continue reading Microsoft Planner: A lightweight project management application for the Office 365 enterprise

Moving your team from email inboxes to online collaboration

There is a dizzying array of online collaboration applications available today. Even in 2017, you still have to write your own migration plan to move your team from email inboxes to an online collaboration platform. A proper collaboration platform migration is agnostic — these tips can apply to most any cloud or on-premise collaboration

The gentle art of project documentation control

Managing project documents can be an underappreciated art in some organizations. It’s an area where a technical writer should take charge. I’ve seen document control of all stripes throughout my career. Document control that works. Document control that didn’t work. Even document control that caused a near staff rebellion. I’ve even seen no formal document… Continue reading The gentle art of project documentation control

The 7 deadly sins of project leadership

Project team leadership is an even more important skill in today’s tight economic times making it even more of a shame when new, and even some experienced project leads fumble the ball in the name of their muddled agendas. While doing more with less is quite a mantra these days, there are seven deadly sins… Continue reading The 7 deadly sins of project leadership