eLearning and screencasts, in particular, seem to be all the rage to the point they are even replacing online documentation for some technology vendors. This development raises my Irish a bit because I never think buzzwords and fads should substitute for real support documentation.
While screen casts are great to augment online documentation and customer support sites
Here are 5 reasons screencasts annoy me.
Continue reading 5 reasons screencasts annoy me
Technology pundits, consultants, and academics often see the latest online technologies, millennials, and work/life Balance are what drives online collaboration. It takes more than just one of those trends to drive collaboration. It’s about the total culture of so I’ve found during my time as a contract technical writer.
Corporate culture has to promote online collaboration for it to be successful. Culture gives employees space and tools for success to collaborate with their coworkers, contractors, and external customers.
Some integral elements of a collaborative corporate culture include:
Continue reading Creating the collaborative corporate culture