I was a computer book technical reviewer earlier in my career. It was a freelance gig, but I still consider the work one of the more formative chapters in my professional writing career even though it wasn’t writing work.
Computer book technical reviewers sometimes called technical editors are responsible for ensuring the technical accuracy of information technology book manuscripts. The work taught me to pay attention to technical details, which in turn went on to influence my work as a technical writer and freelance writer.
The lessons I learned include:
Continue reading Lessons learned from working as a computer book industry technical reviewer
eLearning and screencasts, in particular, seem to be all the rage to the point they are even replacing online documentation for some technology vendors. This development raises my Irish a bit because I never think buzzwords and fads should substitute for real support documentation.
While screen casts are great to augment online documentation and customer support sites
Here are 5 reasons screencasts annoy me.
Continue reading 5 reasons screencasts annoy me
Technology pundits, consultants, and academics often see the latest online technologies, millennials, and work/life Balance are what drives online collaboration. It takes more than just one of those trends to drive collaboration. It’s about the total culture of so I’ve found during my time as a contract technical writer.
Corporate culture has to promote online collaboration for it to be successful. Culture gives employees space and tools for success to collaborate with their coworkers, contractors, and external customers.
Some integral elements of a collaborative corporate culture include:
Continue reading Creating the collaborative corporate culture