Since its advent, DevOps has been pitted against IT service management (ITSM) and its ITIL framework. Some say “ITIL is under siege,” some ask you to choose sides, while others frame them as complementary. What is true is that both DevOps and ITSM have fans and detractors, and each method can influence software delivery and overall corporate culture.
It’s common for enterprises to leave the technical writer’s role out of the DevOps discussion. Even the marketing department joins the discussion in some DevOps-first organizations—so why not the writers?
In a continuous deployment (CD) software release strategy, any code commit that passes the automated testing phase is released automatically into the production environment. Automation replaces many manual steps and prompts dramatic changes in software delivery and operations. While dev and ops get the most attention when talking about the impact of CD, its effects extend outside your IT organization in a variety of ways.
I had a nice week off between Christmas and New Years. Too often in the past, I’d forget to slow down for a couple of days to catch my breath, reflect,, and make plans for the next year. One thing I thought about was what writing topics I want to tackle in 2019.
Here are some writing topics that have my attention going into the new year.Continue reading “Writing topics I hope to tackle in 2019”