How cloud issues can trickle down to content development

Photo by Sebastian Herrmann on Unsplash I regularly discuss with a colleague the state of the cloud and how to make cloud messages resonate with readers He’s a solutions architect. I’m a technical writer. We work in allied professions, but he sees things I don’t see. What I came to see after a few discussions with… Continue reading How cloud issues can trickle down to content development

5 things I believe about enterprise collaboration

Photo by Kaleidico on Unsplash I follow enterprise collaboration both as a long time technical writer in the IT industry and as somebody who has written about collaboration platforms over the years for online publications. It can be too easy to wreck collaboration in my mind. I’ve seen it many times happen during my career, giving… Continue reading 5 things I believe about enterprise collaboration

5 lessons I’ve learned from coaching writing

Photo by Markus Spiske on Unsplash My work as a technical writer sometimes means that I have to coach solutions architects and other technical people in the fine arts of writing. It’s a part of my work that I’ve come to find a new appreciation for over the past few years. Here are some lessons I’ve… Continue reading 5 lessons I’ve learned from coaching writing

5 types of people you interview as a technical writer

Photo by NeONBRAND on Unsplash Long ago I came to see people as the greater challenge to my work as a technical writer more so than the technology I was writing about. It’s not that I don’t like people. I just came to see people in technology organizations Here are the five types of people you… Continue reading 5 types of people you interview as a technical writer

The recruiter backlash against technical writers with public sector experience

Photo by Casey Horner on Unsplash Over the years, I’ve come across technical recruiters who have a bias against technical writers with public sector project experience. Here’s one such reference I came across a few years ago: By contrast, a background in government or national intelligence will likely count against you; this client’s experience is that… Continue reading The recruiter backlash against technical writers with public sector experience

The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much I’ve heard “Well they’re not technical” whispered more than once… Continue reading The curse some non-technical people place on themselves unnecessarily