How cloud issues can trickle down to content development

Photo by Sebastian Herrmann on Unsplash I regularly discuss with a colleague the state of the cloud and how to make cloud messages resonate with readers He’s a solutions architect. I’m a technical writer. We work in allied professions, but he sees things I don’t see. What I came to see after a few discussions with… Continue reading How cloud issues can trickle down to content development

Using Trello for managing editorial projects

My work as a technical writer sometimes means having to manage my own projects yet communicate about them in a way that programmers and engineers can understand without having flashbacks to college freshman English. I’ve come to use Trello for managing document projects. Technical people are comfortable with the tool and I can speak to… Continue reading Using Trello for managing editorial projects

3 things technical writers can learn from screenwriters

Photo by rawpixel.com on Unsplash A few years back I took a screenwriting course through Georgetown University School of Continuing Studies. It was a challenging course. The professor had a bit of an ego so I didn’t get as much out of it as I had hoped. Recently, I came back to some of the lessons… Continue reading 3 things technical writers can learn from screenwriters

Is “3” the answer to many of your document problems?

Photo by Tobias van Schneider on Unsplash I’ve spent the better part of my professional career as a contract technical writer. During that time I got the chance to examine why some organizations struggle with their technical documentation. With limited resources and budget, it is sometimes too easy to shortchange technical documentation and other written communications.… Continue reading Is “3” the answer to many of your document problems?

The three shades of ghostwriting

With the popularity of content marketing and corporate blogging, it’s obvious there’s a whole lot of ghostwriting going on. Corporate CEOs, executives, and top engineers creating content takes them away from their day jobs. Here are the three shades of ghostwriting: 1. Acceptance Some organizations acknowledge the role of ghostwriters in generating their technical and… Continue reading The three shades of ghostwriting