5 types of people you interview as a technical writer

Photo by NeONBRAND on Unsplash Long ago I came to see people as the greater challenge to my work as a technical writer more so than the technology I was writing about. It’s not that I don’t like people. I just came to see people in technology organizations Here are the five types of people you… Continue reading 5 types of people you interview as a technical writer

The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much I’ve heard “Well they’re not technical” whispered more than once… Continue reading The curse some non-technical people place on themselves unnecessarily

Dropbox Paper and the art of the project plan template

I’ve been a fan of Dropbox Paper and minimalist word processors for a while now. In fact, I use Dropbox Paper for many of my personal writing projects. Recently, the Paper team added a Project Plan as a document option. Dropbox Paper excels at taking a minimalist word processor that’s ideal for non-writers. For example,… Continue reading Dropbox Paper and the art of the project plan template

7 signs you are losing at enterprise collaboration

Image by geralt via Pixalbay I’ve come into more than one technical writing engagement only to found the organization was losing or had already lost at enterprise collaboration. As a technical writer, I’ve always had a vested interest in collaborative cultures and platforms. They help me version, publish, and secure my work which has often consisted… Continue reading 7 signs you are losing at enterprise collaboration

Atlassian Stride: Running in circles

Not to be outdone in collaboration and group chat, Atlassian recently launched Atlassian Stride, a new challenger into the group chat rumble we have going on in the market today. I got to use HipChat on some previous contract, so I was interested in seeing Stride for myself. Atlassian Stride checks all the group chat… Continue reading Atlassian Stride: Running in circles

Microsoft Teams: Group chat or a solution to SharePoint collaboration UX?

I’ve been refreshing myself on the Microsoft collaboration stack for some upcoming work projects. While at first, I didn’t find much original in Microsoft Teams in group chat world dominated by Slack, I find myself changing my mind about it and here’s why. Microsoft Teams could be the new collaboration layer Mention SharePoint in any… Continue reading Microsoft Teams: Group chat or a solution to SharePoint collaboration UX?

Creating a collaborative corporate culture

Technology pundits, consultants, and academics often see the latest online technologies, snake people, and work/life Balance are what drives online collaboration. It takes more than just one of those trends to drive collaboration. It’s about the total culture of so I’ve found during my time as a contract technical writer. Corporate culture has to promote… Continue reading Creating a collaborative corporate culture