5 things I believe about enterprise collaboration

Photo by Kaleidico on Unsplash I follow enterprise collaboration both as a long time technical writer in the IT industry and as somebody who has written about collaboration platforms over the years for online publications. It can be too easy to wreck collaboration in my mind. I’ve seen it many times happen during my career, giving… Continue reading 5 things I believe about enterprise collaboration

Integrating Trello with Confluence Cloud

Photo by rawpixel on Unsplash I’m a big fan of Atlassian Trello for managing editorial projects so I was happy to find that Trello integration is now available for Microsoft Teams. These two applications are an ideal match — both popular with end users — plus making Trello available from inside Teams is another way to enable project teams to… Continue reading Integrating Trello with Confluence Cloud

5 types of people you interview as a technical writer

Photo by NeONBRAND on Unsplash Long ago I came to see people as the greater challenge to my work as a technical writer more so than the technology I was writing about. It’s not that I don’t like people. I just came to see people in technology organizations Here are the five types of people you… Continue reading 5 types of people you interview as a technical writer

The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much I’ve heard “Well they’re not technical” whispered more than once… Continue reading The curse some non-technical people place on themselves unnecessarily