Installing Drupal: Lessons Learned

Here are some lessons I learned a few years back when I was installing Drupal for the first time.  It was a rather mixed experience.  I tore it all down the other weekend and started over, not as much out of disappointment, but to knock the kinks out of my first deployment. Here are some… Continue reading Installing Drupal: Lessons Learned

Indecision and the evolution of my personal websites

Years ago, I thought it was a good idea to publish both a professional website and a personal blog. It was around the time I was able to purchase willkelly.com and willkelly.org. I was a contract technical writer and figured that the sites would help people find me in search results. Then reality set in…… Continue reading Indecision and the evolution of my personal websites

Does it take a community to document a technical issue?

The technical writer profession takes it on the chin sometimes. So much so, community-based technical documentation – user forums, wikis, blogs, and other social media – is becoming a go-to source for technical documentation and training. On how to perform technical tasks and thus to open another front for criticism on the traditional role of… Continue reading Does it take a community to document a technical issue?

Building the better G Suite administrator

I’ve written about G Suite and other cloud productivity tools or a while now. Furthermore, I’ve had the chance to explore the intersection of Microsoft Office and G Suite for technical writing and user productivity. G Suite can represent some significant cost savings for *some* organizations. It’s not going to happen by taking G Suite… Continue reading Building the better G Suite administrator

An alternative perspective about taking meeting minutes

I was talking to a recruiter once who asked me how I felt about taking meeting minutes. The first thing I said was “I think meeting minutes are overrated because I’ve rarely if ever seen them consulted again by meeting participants. When is the last time you consulted meeting minutes after a meeting was over?”… Continue reading An alternative perspective about taking meeting minutes