Random and recent projects: It’s way too hot outside edition

We are experiencing some record heat in Northern Virginia right now. It’s so hot I’m staying inside to catch up on some personal and freelance projects and not going to the pool. Here are some things I’m working on this weekend: Some willkelly.com content updates because I’m amid a professional rebrand Kicking off a new… Continue reading Random and recent projects: It’s way too hot outside edition

Intuitive, Cognitive Technologies Are Changing the Business and Its Workforce – Cognitive Service Management

Employers will look for candidates who are creative and emotionally intelligent, but who also have the ability to understand the context of applying technology to business problems, said technical writer and content strategist Will Kelly (@willkelly). However, Kelly goes on to say, technical skills will remain critical. “Cloud and enterprise mobility skills will equip them… Continue reading Intuitive, Cognitive Technologies Are Changing the Business and Its Workforce – Cognitive Service Management

How cloud issues can trickle down to content development

Photo by Sebastian Herrmann on Unsplash I regularly discuss with a colleague the state of the cloud and how to make cloud messages resonate with readers He’s a solutions architect. I’m a technical writer. We work in allied professions, but he sees things I don’t see. What I came to see after a few discussions with… Continue reading How cloud issues can trickle down to content development

Ambiguity should signal ownership for technical writers

Too many technical writers live in style guides, single sourcing, FrameMaker, processes, and methodologies. They can sometimes escape from the business of software development. This monk like college advanced composition teacher existence can separate the technical writer from the realities of today’s dysfunctional workplace.When facing down ambiguity, technical writers have two choices: Wallow in the… Continue reading Ambiguity should signal ownership for technical writers

5 things I believe about enterprise collaboration

Photo by Kaleidico on Unsplash I follow enterprise collaboration both as a long time technical writer in the IT industry and as somebody who has written about collaboration platforms over the years for online publications. It can be too easy to wreck collaboration in my mind. I’ve seen it many times happen during my career, giving… Continue reading 5 things I believe about enterprise collaboration