Integrating Atlassian Confluence Cloud with Microsoft Teams

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I’ve been following the rise of Microsoft Teams for some time now as the collaboration tools geek that I can sometimes be. The third-party integrations coming available in Microsoft Teams continue to get interesting — throwing away the old Microsoft rule of a 100% Microsoft stack — by enabling integration with third-party SaaS and other applications. I’m especially happy to see the Teams integration with Atlassian Confluence Cloud.

Confluence Cloud and the Teams Store

Microsoft Teams uses an app model for easy integration with Atlassian Confluence Cloud. The app store model is well known so while Teams doesn’t break any new ground here, I did find the store to be responsive and easy to use.

Microsoft Teams Store Landing Page

Microsoft Teams integration made easy

I’ve long been on record that collaboration and group chat applications need to be open to the end users instead of being locked down with service desk tickets being the only key to unlocking them. When administrators give users the appropriate Teams and Confluence privileges, it’s a real easy install and integration.

Click on Store from the sidebar of the Teams application. The Store appears. Search for Confluence and Confluence Cloud selection appears on your screen.

Confluence Cloud in the Teams Store

Select a Team in which to add Confluence Cloud integration from the Add to a Team: drop-down list. Click Install.


Now select the channel where you want to use Confluence Cloud. Click Setup. You only have to do the setup once for Confluence Cloud to be available to authorized users across your other Teams and Channels.


Next, follow the prompts from the Confluence Cloud dialog box. You can now add a reference to a Confluence page residing on your Confluence Cloud. Here’s an example:


When you click on View in Confluence, you are taken directly into Confluence to the page or File list.

Teams + Confluence Cloud

The integration between Teams and Confluence is a smart move. It shows a Microsoft that looks beyond its own technology stack by offering their enterprise customers the tools they need to get the job done. Confluence Cloud is a favorite of DevOps teams because it offers authoring tools that SharePoint just can’t touch.

I’m also a proponent of project teams choosing and managing their own collaboration platforms. Using Microsoft Teams makes that easy because while the company itself may use SharePoint as their standard collaboration platform, their DevOps team can still link to Atlassian Confluence — their preferred collaboration platform — to get their work done.

Personally, I like the thought of using this app to send links to documents or pages to busy executives and others who might shy away from using Confluence.

Why will you be integrating Confluence Cloud with Microsoft Teams?


I’m a technical writer and content development manager living and working in Northern Virginia. Over my career, I’ve written bylined articles for ITSearchOperations, DevOps Agenda, Mobile Business Insights, CNET TechRepublic, and others. My areas of interest include cloud computing, DevOps, enterprise mobility, and collaboration tools. Follow me on Twitter: @willkelly.

Integrating Trello with Confluence Cloud

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I’m a big fan of Atlassian Trello for managing editorial projects so I was happy to find that Trello integration is now available for Microsoft Teams. These two applications are an ideal match — both popular with end users — plus making Trello available from inside Teams is another way to enable project teams to use the applications that make them productive.’

Go to the Microsoft Teams Store. Click on Trello. A descriptive dialog appears that’ll guide you through integrating Trello into Microsoft Teams.


Select a Team in which to add Trello. For purposes of this post, I chose a Team named Testing.

Click Install. Now Trello is available for the Team you specified in the installation. Next, specify a channel for Trello.


Click Set up beside each feature you want to set up. During the writing of this post, I set up all the features.

Click Log in with Trello. The Trello Login appears. Select a Trello board for collaboration. Click Save. The Trello board you select appears as a tab available to the Team


Once you login to Trello, the board you chose appears inside a Microsoft Team tab:

Trello inside a Microsoft Teams Tab

Final thoughts

We work in an era where work management tools need to be easy to use and accessible to project teams and the stakeholders they support. Trello and Microsoft Planner are direct competitors so the inclusion of Trello integration in the Microsoft Teams Store is yet another sign of the new Microsoft. While too often in my experience, organizations hold a tight rein on things such as the Microsoft Teams Store, more and more.


I’m a technical writer and content development manager living and working in Northern Virginia. Over my career, I’ve written bylined articles for ITSearchOperations, DevOps Agenda, Mobile Business Insights, CNET TechRepublic, and others. My areas of interest include cloud computing, DevOps, enterprise mobility, and collaboration tools. Follow me on Twitter: @willkelly.

Microsoft Teams: Group chat or a solution to SharePoint collaboration UX?


I’ve been refreshing myself on the Microsoft collaboration stack for some upcoming work projects. While at first, I didn’t find much original in Microsoft Teams in group chat world dominated by Slack, I find myself changing my mind about it and here’s why.

Microsoft Teams could be the new collaboration layer

Mention SharePoint in any mixed tech and business company, and you’re bound to hear a litany of complaints ranging from poor user experience, to performance, to poor search tools. Now with Microsoft Teams you can add tabs that enable access to SharePoint data directly from the app. As if it can’t get any better, you can add tabs to access Microsoft Office file types, Microsoft Planner, and even a range of third-party tools such as Wrike, Smartsheet, and even GitHub. Giving knowledge workers access to multiple tools from such a clean UI can make users forget about their previous problems with SharePoint and other platforms

Wiki

I wasn’t a fan with the wiki in SharePoint 2013. It was slow and hard to use for the average user. The wiki in Microsoft Teams is clean and easy to use. While it’s not exactly Atlassian Confluence, it’s good enough for team to use it to centralize light content development such as capturing decisions. It certainly is a way better option than emailing Word documents around.

Bots

Microsoft Teams includes T-Bot, an AI bot that helps you learn more about how your team can use Microsoft Teams to your full advantage. You can also create bots for Microsoft Teams using the Microsoft Bot Framework. If your company runs off the Office 365 stack, the ability to develop bots can be another tool to help turn user attitudes around about SharePoint and collaboration if done right.

Conversations around Work

Creating conversation around work has been a promise I’ve been hearing for years. Microsoft Teams and the Office 365 stack do a commendable job of giving users the tools to create online conversations around documents and data residing in Office 365. With so many enterprises dependent on email, such a feature may seem appealing to those in management but ultimately it means culture change.

Files Access

Out of the box, Microsoft Teams enables users to access files across Office 365 whether it’s on SharePoint or OneDrive. You can also add access to the following:

  • Dropbox
  • Box
  • Sharefile
  • Google Drive

Skype for Business in going away

While the Microsoft acquisition of Skype made sense, the application hasn’t exactly flourished as part of the Office 365 platform. Skype as a group chat solution has always felt like it was more of a “me too” versus anything new and dynamic. Making video calls directly from Microsoft Teams isn’t anything new. It does keep Microsoft Teams competitive in the market though.

Final thoughts

I’m not about to compare Microsoft Teams to Slack because I think that’s not the right thing to do because to me Teams is more about Microsoft Office 365 not just Group chat. Being able to access files and data across Office 365 and other third-party cloud platforms is testimony to the changing Microsoft.