As more businesses go mobile-first, enterprise mobile device management (MDM) and enterprise mobility management (EMM) has become mission-critical, ensuring that employee devices are secure and access to business apps is uninterrupted. A pressing challenge for IT leaders is operating system (OS) and firmware version management, as an unplanned firmware update can lead to compatibility issues for enterprise mobile apps and the Android OS.
Will Kelly is a technical writer living and working in the Washington, DC area. After years of contracting, he returned to full-time corporate job in 2016. He writes thought leadership content around cloud, enterprise mobility, and cybersecurity topics. Will's has written for Samsung Business Insights, Tom's IT Pro, TechBeacon, CNET TechRepublic, and other sites. Earlier in his career, he wrote technical documentation for end users, developers, and operations teams. His current areas of interest include multi-cloud solutions, mobile security, and managed services. Follow Will on Twitter: @willkelly. View all posts by Will Kelly