The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much I’ve heard “Well they’re not technical” whispered more than once… Continue reading The curse some non-technical people place on themselves unnecessarily

Some of my content development goals for 2019

As 2018 comes to a close, I’ve begun to start thinking about some content goals for the next year. My intent has always been to have the right mix of personal and professional writing projects to keep me busy. While my day job has been quite demanding the past few months, my freelance writing projects… Continue reading Some of my content development goals for 2019

My tips for hiring technical writers

Photo by Charles Deluvio 🇵🇭🇨🇦 on Unsplash I’ve written about hiring technical writers two or three times in the past with some impressive results. In fact, my initial article garnered me some not very nice emails from technical writers. It’s a timeless topic, so I wanted to go back and see if any of my initial… Continue reading My tips for hiring technical writers

Conducting a tech documentation audit: The first 30 days onsite as a technical writer

Photo by Mimi Thian on Unsplash A typical interview question I’ve gotten in the past is what do I do when I come in as a new technical writer that is the first one inside of an organization. Some of my technical writer roles in the past have been working directly on technical teams (and have… Continue reading Conducting a tech documentation audit: The first 30 days onsite as a technical writer

My thoughts about documenting SaaS versus traditional software

Photo by Andrew Neel on Unsplash My experience writing documentation for cloud and software-as-a-service (SaaS) solutions has evolved over time. I spent a good bit of my career documenting large-scale systems and data center operations so I guess you can say that I appreciate playing at scale. The timelines for documentation were generous, review cycles came… Continue reading My thoughts about documenting SaaS versus traditional software

Does a technical writer make for the worst patient?

Photo by Martin Brosy on Unsplash I was quick to put my technical writing experience and skills to work after I got my Thyroid removed. My goal was to become my #1 patient advocate. My first big culture shock was the differences in how the IT and medical community about how they troubleshoot issues. Having been… Continue reading Does a technical writer make for the worst patient?

It’s coming up to the end of the year

Thanksgiving snuck up on me this year. It caught me by surprise. So much so, I’ve been tallying up all the things I hope to get done by December 31, 2018. Here’s a few of the items I have on my to-do list for the end of the year: Finish up some big projects at… Continue reading It’s coming up to the end of the year