How cloud issues can trickle down to content development

Photo by Sebastian Herrmann on Unsplash I regularly discuss with a colleague the state of the cloud and how to make cloud messages resonate with readers He’s a solutions architect. I’m a technical writer. We work in allied professions, but he sees things I don’t see. What I came to see after a few discussions with… Continue reading How cloud issues can trickle down to content development

Ambiguity should signal ownership for technical writers

Too many technical writers live in style guides, single sourcing, FrameMaker, processes, and methodologies. They can sometimes escape from the business of software development. This monk like college advanced composition teacher existence can separate the technical writer from the realities of today’s dysfunctional workplace.When facing down ambiguity, technical writers have two choices: Wallow in the… Continue reading Ambiguity should signal ownership for technical writers

5 things I believe about enterprise collaboration

Photo by Kaleidico on Unsplash I follow enterprise collaboration both as a long time technical writer in the IT industry and as somebody who has written about collaboration platforms over the years for online publications. It can be too easy to wreck collaboration in my mind. I’ve seen it many times happen during my career, giving… Continue reading 5 things I believe about enterprise collaboration