My advice to junior technical writers

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Much of my technical writing career has been spent working in the trenches directly with technical teams. Unfortunately, this means I don’t know any junior technical writers anymore.

I’ve seen a lot in my time as a technical writer, and if I did advise new or junior technical writers, it would be the following:

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Learning new software: A personal retrospective

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When I was in college, I took an on-campus job in my college’s computer lab that I still consider to this day to be a very formative experience. The director of the computer lab helped me discover the technology chops that I still carry me to this day. He had a penchant for scouting student employees from non-technical and liberal arts areas of study like English, Education, and Psychology. He is one of the only people in my academic and professional past I call a mentor. When I found a home working with technology, I gave up my goal of becoming a journalist for becoming a technical writer. College was tough because of my dyslexia, but my job in the computer lab charted a new course for me that I am still following today.

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Does it take a community to document a technical issue?

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The technical writer profession takes it on the chin sometimes. So much so, community-based technical documentation – user forums, wikis, blogs, and other social media – is becoming a go-to source for technical documentation and training. On how to perform technical tasks and thus to open another front for criticism on the traditional role of the technical writer.

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