Photo by rawpixel.com on Unsplash A few years back I took a screenwriting course through Georgetown University School of Continuing Studies. It was a challenging course. The professor had a bit of an ego so I didn’t get as much out of it as I had hoped. Recently, I came back to some of the lessons… Continue reading 3 things technical writers can learn from screenwriters
Image from Microsoft News Center Often Microsoft Office suffers from a lack of credit (and support) despite the fact that it’s at the core of many business processes. It’s easy to brush it off as being Office. It’s important to consider that Microsoft Office as an application suite continues to grow from its humble beginnings as… Continue reading Does Microsoft Office need an evangelist inside your enterprise?
Photo by Oliver Thomas Klein on Unsplash Do organizations need technical documentation style guides? It’s a question that rises on online forums every so often. Today’s ever-tightening workplace budgets should also put the role of the technical documentation style guide under the spotlight. My answer to the style guide question is “Yes, organizations do need a… Continue reading Do organizations need technical documentation style guides?
Photo by Tobias van Schneider on Unsplash I’ve spent the better part of my professional career as a contract technical writer. During that time I got the chance to examine why some organizations struggle with their technical documentation. With limited resources and budget, it is sometimes too easy to shortchange technical documentation and other written communications.… Continue reading Is “3” the answer to many of your document problems?
For reasons that continue to elude me, I’ve come across a lot of Microsoft Word template issues in my time. Some templates were so bad that what should be a simple productivity tool ends up hobbling documentation efforts. Finding template issues is a never-ending source of disappointment for me. Perhaps it’s because I usually create… Continue reading My Microsoft Word template manifesto