Managing project documents can be an underappreciated art in some organizations. It’s an area where a technical writer should take charge. I’ve seen document control of all stripes throughout my career. Document control that works. Document control that didn’t work. Even document control that caused a near staff rebellion. I’ve even seen no formal document control practices.
While compliance programs like COSO and Sarbanes Oxley require document control over project documents, it also makes good business sense
Here are some tips for implementing document control within your project team or organization:
Continue reading “The gentle art of project documentation control”
MMS service desks play an intricate role in a company on a day-to-day basis. Here’s why you shouldn’t forget them when developing your BYOD policy.
Source: Use MMS provider service desks to boost enterprise mobility
A new Samsung Galaxy smartphone and the Samsung DeX docking station are the only tools you need to create a digital workplace leveraging VMware Workspace ONE. With this new approach, your end users will dock their phone into the DeX station to instantly gain access to all their apps – native, web, cloud, virtual – and virtual desktops. The DeX station connects to their monitor, keyboard and mouse, creating an intuitive desktop experience powered by the smartphone.
Source: Create a Digital Workplace With DeX and VMware Workspace ONE
As more businesses go mobile-first, enterprise mobile device management (MDM) and enterprise mobility management (EMM) has become mission-critical, ensuring that employee devices are secure and access to business apps is uninterrupted. A pressing challenge for IT leaders is operating system (OS) and firmware version management, as an unplanned firmware update can lead to compatibility issues for enterprise mobile apps and the Android OS.
Source: E-FOTA: Keeping Firmware Updates in Sync with Your MDM Solution
I’ve long been a student of technical document reviews. So much so, I worked as a technical reviewer for some computer book publishers to learn more about this critical element of the technical communications. Back then I thought I could do a better job than the reviewers where I was working at the time). Editorial and technical reviews are integral parts of the technical publications process. Unfortunately, so many organizations fumble through the review cycle.
Continue reading “4 reasons why your document reviews aren’t working”