5 reasons screencasts annoy me

juliette-leufke-154599

eLearning and screencasts, in particular, seem to be all the rage to the point they are even replacing online documentation for some technology vendors. This development raises my Irish a bit because I never think buzzwords and fads should substitute for real support documentation.

While screen casts are great to augment online documentation and customer support sites

Here are 5 reasons screencasts annoy me.

Continue reading “5 reasons screencasts annoy me”

A few words about Microsoft Word and Track Changes

Review toolbar

One of the most useful – yet potentially embarrassing – features of Microsoft Word is Track Changes. Using the Track Changes feature lets you electronically markup your Word documents with edits, additions, and revisions. Think of it as an electronic red pen so to speak.

The potential embarrassment of the feature comes in when you don’t accept the Track Changes. Comments, edits, and revisions not fit for public consumption can leak out. Even if none of the comments are critical, it is just plain sloppy to have a recipient open up a document that still contains markups.

Continue reading “A few words about Microsoft Word and Track Changes”