Dropbox Paper, Quip, and the rise of the minimalist word processor

Like a lot of people, I just spent some time checking out the new Dropbox Paper via the browser interface and using the mobile app on my iPad Pro and iPhone. As mobile devices like the Samsung Galaxy Note7, iPad Pro, and Surface Book Pro gain in popularity, the door for a minimalist word processor… Continue reading Dropbox Paper, Quip, and the rise of the minimalist word processor

7 tips for creating and managing better Confluence spaces

Being on a job hunt has a tendency to make me reflective so today I was looking for better ways to frame my Atlassian Confluence experience. I’m a technical writer with a Microsoft SharePoint background and came to using Confluence later than some other people. Oddly enough, while I find Confluence easier to use than… Continue reading 7 tips for creating and managing better Confluence spaces

4 ways to support BYOD users with maximum call deflection

Image by Christian Widell via Unsplash.com Even in 2016, some of the most lingering questions about Bring Your Own Device (BYOD) outside of security are around user support. No self-respecting help desk supervisor is going to want to see their numbers get dinged because of one Android flavor or another. An old client of mine… Continue reading 4 ways to support BYOD users with maximum call deflection